Q: Can I return the item if it is damaged or faulty?
Yes sure, if your product is damaged or doesn’t work as described, just reach out to us via email or contact us page within 3 working days of receiving the product and someone from our team will be happy to assist.
Exceptional support. You can contact us by sending your message here: Contact Page
Q: How do I check the status of my order?
A: You will be emailed your receipt immediately after you placed your order. Please do check junk/spam folders. Please ensure the correct email is provided at checkout. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.
Q: Do you provide a quality guarantee for all the products being sold?
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately via email or our contact us page (within 3 days)! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! Please note our social media messages are not monitored so please ensure an email or form is submitted.
Q: How can I get in contact with you?
A: We handle ALL customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.
Q: Do you offer a refund if I don't like the product?
A: Absolutely! We offer a full refund on your order if you don't like the product or it doesn't suit your lifestyle. please contact us as soon as possible via our email or contact us page. We accept returns within 7 working days. Please be advised we are unable to accept any refunds for SALE items AND designer items such as ‘Limelight, Sapphire, Nishat Linen etc.
Q: How do I order on your website?
A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.