Please be advised, for all orders placed after 22 April 2023, we will no longer be accepting returns of any designer items (e.g Limelight, Sapphire, Gul Ahmed, Vanya and many more). If you are unsure please do not hesitate to contact us.
Please ensure to take extra consideration when placing orders.
The returns policy remains the same for all AYZAH label products.
Returns are accepted within 7 days of delivery date. We do not do direct exchanges. This means the item must be posted within this time and proof of postage provided.
Products must be in original packaging with all tags attached, no signs of wear of tear and in an unworn condition. Refund will only be provided if original tags are intact.
Onus lies on the customer to bear the postage charge to return the product. It is up to the customer to choose the required courier.
Once item is recieved and checked for any damage/use a full refund for the item price will be issued (this does not include any postage charge)
For refunds please contact us vis EMAIL ayzahasianwear@gmail.com with your order number and reason for refund/exchange. Alternatively you can complete the form below. We will be unable to respond to social media messages regarding refunds/aftersales.
Should you require any extra information of any item, such as measurements, material list; please do not hesitate to contact us via the email above or send us a direct message on Instagram @ayzah.co where someone from our team will be happy to assist.